Privacy Policy

1. Who We Are

Alpha Consulting ("we", "us", "our") is a South African web development and technology consultancy. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website (alphaconsulting.dev) or by any other means of contact.

This policy is governed by the Protection of Personal Information Act 4 of 2013 (POPIA) and applies to all personal information we process.

2. What Information We Collect

We collect only the information you voluntarily provide when you complete our contact form or otherwise get in touch with us:

• Your name and surname
• Email address
• Contact number (optional)
• Company name (optional)
• Project type and the nature of your enquiry
• How you heard about us

We do not collect any sensitive personal information (as defined by POPIA), and we do not use cookies for tracking or profiling purposes.

3. Why We Collect Your Information

Your personal information is collected and processed for the following purposes only:

• To respond to your project enquiry or request for information
• To provide quotations, proposals, and related services you have asked about
• To fulfil our contractual obligations if we enter into a working relationship
• To comply with applicable legal obligations

4. We Will Never Sell Your Information

We do not sell, rent, trade, lease, or otherwise transfer your personal information to any third party — ever. Your data is not a product. We have no advertising partnerships, data broker relationships, or affiliate arrangements that would result in your information being shared for commercial gain.

5. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: We may use trusted third-party tools to receive and store enquiry data (such as email delivery services). These providers process data on our behalf and are contractually bound to keep it confidential and secure.
• Legal requirements: We may disclose information if required to do so by law, court order, or regulatory authority.

6. How We Store and Protect Your Information

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Enquiry data submitted through our website is transmitted over HTTPS and stored securely.

We retain your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

7. Your Rights Under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed

To exercise any of these rights, please contact us using the contact form on our website.

8. Cookies and Analytics

Our website does not use third-party analytics services (such as Google Analytics) or tracking cookies. We do not build profiles of visitors to our site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Via our contact form